Last Updated: January 6, 2026
This Privacy Policy explains how Auvry, Inc. (“Auvry,” “we,” “us,” or “our”) collects, uses, discloses, and protects information about you when you visit or use https://auvry.com (the “Site”), contact us, request a quote, submit a booking request, or use services offered by or coordinated through Auvry (collectively, the “Services”).
By using the Site or Services, you acknowledge you have read and understood this Privacy Policy.
Table of Contents
- Scope and Key Definitions
- Information We Collect
- How We Use Information
- How We Disclose Information
- Cookies and Similar Technologies
- Marketing Preferences
- Your Privacy Choices and Rights
- International Transfers
- Data Retention
- Security
- Children’s Privacy
- Third‑Party Links
- Changes to This Privacy Policy
- Contact Us
1. Scope and Key Definitions
This Privacy Policy applies to personal information we collect through the Site and in connection with the Services.
This Privacy Policy does not apply to third parties we do not control, including independent transportation operators, travel suppliers, concierge partners, or aviation operators that may fulfill all or part of a Service (each, a “Service Provider”). Service Providers may have their own privacy policies and practices, and your interactions with them are governed by their policies where applicable.
Key terms:
- Personal information: Information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked (directly or indirectly) to an individual, household, or device.
- Sensitive personal information: Certain information that may be considered sensitive under applicable law, such as government identification details and precise location information (for example, pickup/drop‑off locations), when collected.
2. Information We Collect
2.1 Information You Provide to Us
We may collect personal information you provide directly, including:
- Contact details (e.g., name, email address, phone number).
- Booking and itinerary details (e.g., pickup/drop‑off locations, dates/times, flight details, passenger count, luggage details, special requests, access instructions, and related logistics information).
- Corporate account information (e.g., company name, billing contact information, traveler/guest names, and internal reference codes you provide).
- Communications (e.g., emails, messages, and customer support interactions).
- Payment and billing information. Payment card information is typically processed by third‑party payment processors. We generally receive confirmation and transaction-related details rather than storing full payment card numbers.
- Identification and travel documentation (where required to fulfill Services), which may include date of birth, passport details, government-issued identification details, or similar information.
2.2 Information We Collect Automatically
When you use the Site, we (and our service providers) may automatically collect:
- Device and usage data (e.g., IP address, browser type, device identifiers, operating system, pages viewed, time spent, referring URLs, and interaction data).
- Approximate location derived from IP address.
- Cookies and similar technologies as described in Section 5.
2.3 Information We Receive from Others
We may receive personal information from third parties, such as:
- Service Providers (e.g., confirmations, fulfillment details, service status, and operational updates).
- Corporate account administrators (e.g., if your employer or another party books or manages travel on your behalf).
- Payment processors (e.g., payment confirmations and fraud-prevention signals).
- Analytics and technology providers (e.g., to help us understand Site performance and improve user experience).
2.4 Sensitive Personal Information
Depending on the Services you request, we may collect or process information that may be considered “sensitive” under certain laws, such as government identification details and precise pickup/drop‑off location details. We use this information only as necessary to provide Services, meet legal or safety requirements, prevent fraud, and operate our business.
3. How We Use Information
We may use personal information for the following purposes:
- Provide and deliver Services (e.g., process and manage booking requests, coordinate fulfillment, and provide customer support).
- Communicate with you (e.g., confirmations, updates, operational notices, receipts, and responses to inquiries).
- Process payments and maintain transaction and business records.
- Operate, maintain, and improve the Site and Services (e.g., analytics, troubleshooting, quality assurance, and performance monitoring).
- Safety, security, and fraud prevention (e.g., detecting suspicious activity, protecting accounts, preventing misuse, and enforcing policies).
- Compliance and legal obligations (e.g., responding to lawful requests, resolving disputes, and maintaining required records).
- Marketing and promotions (subject to your choices and applicable law), including sending updates about services and offers.
Legal Bases (Where Applicable)
If you are located in a jurisdiction that requires a legal basis for processing (such as the EEA/UK), we generally process personal information based on one or more of the following: (i) to perform a contract or take steps at your request prior to entering a contract, (ii) to comply with legal obligations, (iii) our legitimate interests (such as operating and improving our business, ensuring security, and preventing fraud), and/or (iv) your consent (such as for certain marketing communications or cookies, where required).
4. How We Disclose Information
We may disclose personal information in the following circumstances:
4.1 Service Providers and Fulfillment Partners
We may share information with Service Providers and vendors as needed to fulfill your booking and deliver Services (for example, dispatch details, pickup/drop‑off information, passenger names, and operational notes).
4.2 Payment Processing
We use third‑party payment processors to process payments. Those processors collect and process payment information under their own privacy practices. We may receive payment confirmations and transaction details from them.
4.3 Vendors and Technology Providers
We may share information with vendors who provide services such as website hosting, analytics, communications tools, customer support tools, fraud prevention, and IT/security operations.
4.4 Corporate Accounts
If a booking is made through a corporate account, we may share booking status and related information with the corporate account administrator (for example, your employer), consistent with the Services requested and the account’s arrangements.
4.5 Legal, Compliance, and Safety
We may disclose information if we believe it is necessary to: (i) comply with applicable law or legal process, (ii) respond to lawful requests from authorities, (iii) protect the rights, property, and safety of Auvry, our clients, Service Providers, or others, or (iv) enforce our agreements and policies.
4.6 Business Transfers
If we are involved in a merger, acquisition, financing, reorganization, bankruptcy, or sale of assets, information may be transferred as part of that transaction (subject to standard confidentiality protections).
4.7 “Sale” or “Sharing” of Personal Information
We do not sell personal information in exchange for money. Depending on how cookies and similar technologies are configured, certain disclosures of information to advertising or analytics partners could be considered “sharing” or “targeted advertising” under some privacy laws. Where applicable, you may have the right to opt out of such disclosures as described in Section 7.
5. Cookies and Similar Technologies
We may use cookies, pixels, SDKs, and similar technologies to operate the Site, understand usage, improve performance, remember preferences, and (where enabled) support marketing and advertising.
5.1 Types of Cookies
- Strictly necessary cookies (core functionality, security, basic operations).
- Performance/analytics cookies (Site measurement and improvement).
- Functional cookies (remembering preferences).
- Advertising cookies (if used) to measure campaigns and tailor ads.
5.2 Your Cookie Choices
You can control cookies through your browser settings and, where available, through cookie preference tools we may provide on the Site. If you disable cookies, some features may not function properly.
5.3 Global Privacy Signals
Some browsers and extensions allow you to enable a global privacy preference signal (for example, Global Privacy Control). Where required by applicable law, we will treat such signals as a request to opt out of certain data disclosures (such as targeted advertising or “sharing”).
6. Marketing Preferences
You may opt out of receiving promotional emails from us at any time by using the “unsubscribe” link in the email or by contacting us at inquiries@auvry.com. Even if you opt out of marketing communications, we may still send you transactional or service-related messages (for example, booking confirmations, updates, receipts, and support responses).
7. Your Privacy Choices and Rights
Depending on where you live, you may have certain rights regarding your personal information. These may include:
- Access: Request a copy of the personal information we maintain about you.
- Correction: Request correction of inaccurate personal information.
- Deletion: Request deletion of personal information, subject to legal exceptions.
- Portability: Receive certain information in a portable format, where applicable.
- Opt out: Opt out of certain processing, such as targeted advertising or certain disclosures defined as “sharing” under applicable law.
- Withdraw consent: Where we rely on consent, you may withdraw it (this does not affect processing already performed).
- Non-discrimination: You will not be unlawfully discriminated against for exercising applicable privacy rights.
7.1 How to Submit a Request
To submit a privacy request, email us at inquiries@auvry.com with the subject line “Privacy Request.” Please include:
- your full name,
- the email address you use with Auvry,
- your state/country of residence, and
- the specific request you are making (access, deletion, correction, opt out, etc.).
7.2 Verification
To protect your information, we may need to verify your identity before processing your request. We will use information provided in a request for verification and to respond to the request.
7.3 Authorized Agents
In some jurisdictions, you may designate an authorized agent to make a request on your behalf. We may require proof of authorization and may also require you to verify your identity directly.
7.4 Appeals (Where Required)
If we decline to take action on a request and you have a right to appeal under applicable law, you may reply to our response and request an appeal.
8. International Transfers
Auvry is based in the United States. If you access the Site or Services from outside the United States, your information may be transferred to and processed in the United States and other jurisdictions that may not provide the same level of data protection as your home jurisdiction. Where required, we take steps designed to provide appropriate safeguards for such transfers.
9. Data Retention
We retain personal information for as long as reasonably necessary to provide the Site and Services, maintain business records, comply with legal obligations, resolve disputes, and enforce agreements. Retention periods vary depending on the type of information, the purpose for which it was collected, and applicable legal requirements.
10. Security
We maintain administrative, technical, and physical safeguards designed to protect personal information against unauthorized access, disclosure, alteration, or destruction. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.
11. Children’s Privacy
The Site and Services are not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us at inquiries@auvry.com.
12. Third‑Party Links
The Site may contain links to third‑party websites and services. We do not control, and are not responsible for, the privacy practices of third parties. We encourage you to review the privacy policies of any third‑party sites you visit.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated “Last Updated” date. Your continued use of the Site or Services after an update constitutes your acknowledgment of the updated Privacy Policy.
14. Contact Us
Auvry, Inc.
Address: 15131 Ogden Loop Suite 101, Odessa, FL 33556
Email: inquiries@auvry.com
Website: https://auvry.com